Services

---- Remember ----

NDCC, Inc services can be customized
and/or personalized to your organization's needs.

		Consulting
		Analysis
		Advice

If you are interested in any of the services listed OR if you would like to discuss alternative scenarios where NDCC,
Inc. can be of assistance please CONTACT US!

360 DEGREE ASSESSMENTS:
Key Benefits:

Demonstrates commitment to your values, mission, and vision
Provides information critical to continual growth and improvement
Strengthens accountability
Re-Enforces a learning environment

Customization:

If you are like most clients, you are NOT seeking an "off the shelf" assessment tool.

Clients help to

create,

personalize, and communicate in the ways that work best for

them! A 360 degree feedback

survey can

send important messages to your team about

critical success elements within your

organization.

Responses can be collected online,

via paper, fax, and/or telephone (translations to other

languages are

available as well).

Questions and format design should align with your specific needs. Let your values

guide your actions.

Focus on your people (and their thoughts) as well as your mission.

Pre-survey communication is an extremely important aspect of the survey process and it should not be trivialized.
NDCC, Inc. can provide support via on-site training sessions or through training materials provided to your own on-
site team. Training of staff and/or management pertaining to the 360 process improves the abilities of all to accept
and utilize feedback effectively.

Post Survey Follow up is customized to your needs ... from detailed action plan creation to subtle improvement
reminders

AUDITS OF BUSINESS PRACTICES & PROCESSES:

BUSINESS WRITING:

Effective communication in all formats (fax, letters, e mail) - Saying it right the first time

CHANGE MANAGEMENT:
Key Benefits:

Diagnosis / Analysis of critical issues
Reduction of "fuzzy " interpretations - Improved Clarity
Climate enhancement - improving everyone's ability to accept the realities of change!

Support, advice, planning and success throughout sensitive and routine transitions of any kind.

In any "change" scenario, one can never communicate too much. Written communication pieces should be
crafted to share key points and to clearly provide the "what's in it for me" perspective. This reduces confusion and
improves the shared vision of change.

DEVELOPMENTAL AND EXECUTIVE COACHING:

Focused on optimizing performance and providing valued third party perspectives.

Improving

relationships, productivity, awareness and added clarity regarding the

perceptions of others and "self-

perceptions"! Assistance in a creation of action plans

and support during execution of such plans.

MEETING FACILITATION:

Enhancing efforts of collaboration and cooperation toward shared goals